March 27 2023
Consumers Reports released the following information regarding Reliability & Owner Satisfaction for 2020 -2022 surveys from 18,172 customers air conditioning systems owned by members who installed a new system between 2007 -2022
It shows that Mitsubishi Electric has the Highest Owner Satisifaction in an overall study of these systems
At the Brand level, Mitsubishi stands out for queitness & comfort. Customers stated that, "Each area was just the right temperature when set and stayed there"
In the this survey, no brand earned a poor reliabilty rating, but five brands did get an second to lowest rating.These are Coleman, Luxaire, York, Frigidaire and Maytag.
Customers should take notice of Brand names when considering installing a system and note that they are the "bottom of the barrel" and the reveiws don't favor these companies.
Mitsubishi & Americain Standard are leaders in the HVAC industry with great products, superior customer service & stellar warranaties
"If they had a better heat pump system, We would be installing it. Mitsubishi makes the process easy, affordable and simplistic. " says Michael P Gilluly, owner of MPG Mechancial
" Mitsubishi thinks outside the box on all aspects of the HVAC industry, constantly looking at ways to better the product for both the enviroment and the end user"